How to Ride the Bus

All PBT buses are ADA accessible and equipped with wheelchair lifts and securement devices. All PBT buses are low-floor buses allowing for more convenient, safer boarding and alighting by both wheelchair and ambulatory passengers.


1) Stand at a designated bus stop, have your EXACT FARE or bus pass ready, and signal to the approaching bus driver you want to board the bus.

2) Check the destination sign on the front of the bus above the windshield or next to the front passenger door to be sure you are boarding the correct bus. Passengers can also tell the bus operator where they are going and ask if the bus serves the location.

3) Deposit your fare into the fare box next to the driver or present  your Bus Pass or Medicare / Medicare Card to the Bus operator. Inform the driver BEFORE you pay your fare if you need a TRANSFER .

4) Safely locate a seat or a standing position holding the safety railings.

5) As the bus nears the location where you want to get off, pull the cord located above the windows or press the yellow strip between the windows. A bell will alert the driver to let you off the bus at the next designated stop.

*PBT bus operators announce MAJOR street intersections and/or  bus stops. 

*PBT bus operators do NOT carry cash and do NOT make change. Please have EXACT FARE.


Bus Stops

Bus stop sign

Boarding the Bus:PBTA

Bus stops are marked with bus stop signs. Some bus stops have additional facilities such as benches, shelters for the safety and convenience of waiting bus passengers. Wait at the sign and wave or signal to the bus operator as the bus approaches the bus stop so that the bus operator will know to stop for you.

Exiting the Bus: Bus operators will stop the bus upon request anywhere it is safe to stop for persons with disabilities and senior citizens 62 years of age or older. The passenger making the request must have a PBT Discount Fare ID.

Bus Stop Inventory by Route: A listing of bus stops by route including detailed information about each bus stop is available on each individual bus route schedule page.


Americans with Disabilities Act (ADA)

Para transit (ADA) Policies

Persons who are certified under the Americans with Disabilities Act (ADA) as having disabilities are eligible to use our Para transit services. The service is available to persons whose disability prevents them from riding fixed-route buses. In order to qualify for service, the applicant and the applicant’s health-care provider must complete the Para transit application form.

Origin to Destination
Para transit provides origin to destination service and will assist riders to and from the Para transits vehicle upon request. In order to give door-to-door assistance to persons using wheelchairs, ground surfaces must be stable and ramps in compliance with ADA requirements.

Para transits drivers may enter a commercial building lobby to assist a rider to the vehicle, but are not permitted to enter a residence.

Click the link below to check out our Paratransit page:

If you are interested you may contact

Raven Lee,  Para transit Coordinator


Title IV

Title VI Program

Notice of Title VI Rights

The Pine Bluff Transit Authority hereby gives public notice of its policy to ensuring that no person is excluded from participation in or denied the benefits of its transit service on the basis of race, color, or national origin, as provided by Title VI of the Civil Rights Act of 1964, as amended.

If you believe you have been subjected to unequal treatment because of race, color, national origin, age, gender, or disability, you have the right to file a formal complaint.

Complaints may be filed within one hundred eighty (180) days following the date of the alleged discriminatory action by mailing the complaint to Pine Bluff Transit Authority, 2300 East Harding, Pine Bluff, AR 71601 or by calling 870-543-5130 .

How to File a Title VI Complaint

Complaints may be filed within 180 days of the date of alleged discrimination.

The complaint should include the following information:

  •  Your name, address, and how to contact you (telephone number, e-mail address, etc.)
  •  How, why, when, and where you believe you were discriminated against. Include the location, names, and contact information of any witnesses. If the alleged incident occurred on the bus, please provide the date, time of day, bus route, and bus number.
  •  You must sign your letter of complaint.


Click Here for the Title VI Complaint Procedure

Haga clic aquí para el Procedimiento de Queja Título VI - ESPAÑOL

Click Here for the Title VI Complaint Form

Haga clic aquí para el Formulario de Queja Título VI - ESPAÑOL

Click Here for PBTA’s complete Title VI Program 2015-2018




wiley jones streetcar

The city of Pine Bluff has had a transit system since 1886, when it was operated by Walter “Wiley” Jones , Jones became one of the first African Americans in the nation to receive a franchise to operate a mule-drawn streetcar system.

Pine Bluff Transit is the oldest transit system in the state of Arkansas.   In 1974, Pine Bluff Transit became a city owned and operated transit system. The system consists of eight fixed routes and an American with Disabilities Act of 1990 (ADA) paratransit service.

Our short and long range goals is to provide services to our citizens dependent on the Transit for transportation. The objective is to provide transportation to places of employment, shopping, medical services, social services, educational services and recreation facilities. The service area has been designed to provide service to all areas of the city of Pine Bluff.

Contact Information

Charlina Lacy, Director of Pine Bluff Transit

2300 E. Harding

Pine Bluff, AR 71601

(p) 870.543.5130

(f) 870.543.6975

Hours of Operation

Monday – Friday 6 AM – 6 PM

Call 870.543.5130 for Scheduling

Base Fare

Full – $1.00

Elderly/ Disabled – $.50

Paratransit – $2.00

Transfers – $0.05 – $0.10

Monthly Bus Passes

Full Fare – $35.00

Elderly/Disabled- $18.00

Student- $25.00

ADA- $40.00

Senior Citizen 62 years and older FREE