All PBT buses are ADA accessible and equipped with wheelchair lifts and securement devices. All PBT buses are low-floor buses allowing for more convenient, safer boarding and alighting by both wheelchair and ambulatory passengers.
1) Stand at a designated bus stop, have your EXACT FARE or bus pass ready, and signal to the approaching bus driver you want to board the bus.
2) Check the destination sign on the front of the bus above the windshield or next to the front passenger door to be sure you are boarding the correct bus. Passengers can also tell the bus operator where they are going and ask if the bus serves the location.
3) Deposit your fare into the fare box next to the driver or present your Bus Pass or Medicare / Medicare Card to the Bus operator. Inform the driver BEFORE you pay your fare if you need a TRANSFER .
4) Safely locate a seat or a standing position holding the safety railings.
5) As the bus nears the location where you want to get off, pull the cord located above the windows or press the yellow strip between the windows. A bell will alert the driver to let you off the bus at the next designated stop.
*PBT bus operators announce MAJOR street intersections and/or bus stops.
*PBT bus operators do NOT carry cash and do NOT make change. Please have EXACT FARE.
Boarding the Bus:PBTA
Bus stops are marked with bus stop signs. Some bus stops have additional facilities such as benches, shelters for the safety and convenience of waiting bus passengers. Wait at the sign and wave or signal to the bus operator as the bus approaches the bus stop so that the bus operator will know to stop for you.
Exiting the Bus: Bus operators will stop the bus upon request anywhere it is safe to stop for persons with disabilities and senior citizens 62 years of age or older. The passenger making the request must have a PBT Discount Fare ID.
Bus Stop Inventory by Route: A listing of bus stops by route including detailed information about each bus stop is available on each individual bus route schedule page.
Title VI Program
Notice of Title VI Rights
The Pine Bluff Transit Authority hereby gives public notice of its policy to ensuring that no person is excluded from participation in or denied the benefits of its transit service on the basis of race, color, or national origin, as provided by Title VI of the Civil Rights Act of 1964, as amended.
If you believe you have been subjected to unequal treatment because of race, color, national origin, age, gender, or disability, you have the right to file a formal complaint.
Complaints may be filed within one hundred eighty (180) days following the date of the alleged discriminatory action by mailing the complaint to Pine Bluff Transit Authority, 2300 East Harding, Pine Bluff, AR 71601 or by calling 870-543-5130 .
How to File a Title VI Complaint
Complaints may be filed within 180 days of the date of alleged discrimination.
The complaint should include the following information:
- Your name, address, and how to contact you (telephone number, e-mail address, etc.)
- How, why, when, and where you believe you were discriminated against. Include the location, names, and contact information of any witnesses. If the alleged incident occurred on the bus, please provide the date, time of day, bus route, and bus number.
- You must sign your letter of complaint.
Click Here for the Title VI Complaint Procedure
Haga clic aquí para el Procedimiento de Queja Título VI - ESPAÑOL
Click Here for the Title VI Complaint Form
Haga clic aquí para el Formulario de Queja Título VI - ESPAÑOL
Click Here for PBTA’s complete Title VI Program 2015-2018
The city of Pine Bluff has had a transit system since 1886, when it was operated by Walter “Wiley” Jones , Jones became one of the first African Americans in the nation to receive a franchise to operate a mule-drawn streetcar system.
Pine Bluff Transit is the oldest transit system in the state of Arkansas. In 1974, Pine Bluff Transit became a city owned and operated transit system. The system consists of eight fixed routes and an American with Disabilities Act of 1990 (ADA) paratransit service.
Our short and long range goals is to provide services to our citizens dependent on the Transit for transportation. The objective is to provide transportation to places of employment, shopping, medical services, social services, educational services and recreation facilities. The service area has been designed to provide service to all areas of the city of Pine Bluff.
Charlina Lacy, Director of Pine Bluff Transit
2300 E. Harding
Pine Bluff, AR 71601
Hours of Operation
Monday – Friday 6 AM – 6 PM
Call 870.543.5130 for Scheduling
Full – $1.00
Elderly/ Disabled – $.50
Paratransit – $2.00
Transfers – $0.05 – $0.10
Monthly Bus Passes
Full Fare – $35.00
Senior Citizen 62 years and older FREE