FREQUENTLY ASKED QUESTIONS
Q.
Does the Street Department cut down trees that are located between
the sidewalk and curb?
A.
The Street Department will assist in the removal of a tree when it
is dead and is considered a possible public safety hazard. The property owner must call
the Street Department and give the information needed for the Street Manager to check the seriousness
of the hazard. Otherwise,
the property owner is responsible for the removal of any tree
located between the sidewalk and curb as stated in the Code of Ordinances, Section 24-69 which reads
as follows:
The
street lawn constitutes vegetated easements or rights-of-way
dedicated to public use which exist between lot lines and street pavement. The upkeep and
care of the street lawn shall be the responsibility of the owner or proprietor of property abutting
thereon...
Q. Who is responsible for
repairing damage to curbs, gutters, or sidewalks?
A. The property owner needs
to call the Street Department office and give the location and type of damage. The Street Manager will then determine if the damage
could be a public safety hazard. If such is the case, the Street Department will do
the required repair. If the damage is not an immediate threat to public safety, the property owner is
responsible for the repairs. The Code of Ordinances, Section 24-62(a) reads as follows: the
owner of any real property within the city is hereby required to maintain a sidewalk and curbing along
such property between the property and street...
Q. Will the Street Department
pick up limbs off of personal property?
A. The Street Department will
pick up limbs that have fallen due to acts of nature if the property owner places them between the sidewalk and curb or in the ditch.
The property owner must then call the Street Department office and inform us of the location of
such limbs. If the limbs have been intentionally cut down, the property owner should cut them
into 36" lengths, put them in bundles and put them out with their trash for Waste Management to
pick up.
Q. Will the Street Department
pick up household garbage or large items to be thrown away?
A. For household garbage and
large items such as furniture, appliances, etc., the property owner must call Waste Management of Arkansas at (870) 247-3747. for
large item, the property owner can call Waste Management for find out what days pick up will be
available in their area.
Q. Does the Street Department
replace street lights that have gone out?
A. The Street Department
replaces traffic signal lights that have gone out, but not street
lights. Entergy takes care of street light outages. The toll free
number for such outages is 1-800-968-8243 (For easier reference 1-800-9OUTAGE).
Some other services the Street
Department provides for the citizens of Pine Bluff:
- Culvert sizing and
installation--The property owner must call the Street Department
office and give the address where the culvert is needed.
Someone from the Street Department will determine the correct pipe
size needed and a crew will install the culvert and cover it with
SB2 gravel or dirt (whichever the property owner chooses) at no
cost to the owner.
- Pot hole patching.
- Cave-in repair--Due to public
safety hazards, it is recommended that whenever a cave-in is
noticed to property owner call the Street Department office as
soon as possible.
- Ditch cleaning.
- Street sign maintenance.
- Storm sewer and catch basin
cleaning.
- Street sweeping.
- Grass cutting.
- Asphalt overlaying of
streets--The Street Department has a prioritized overlay program
each summer. The program consists of a first priority and a
second priority list. If a citizen feels there is a street
that needs to be overlaid, please call our office and let us know.
The Street Manager will determine if it will go on the first or
second priority
To report any maintenance that
needs to be done, we ask that citizens call our office at (870)543-5142. We ask those calling to leave their name, the
address repair is needed, and a phone number so that we can get back with them regarding the needed
repair. |
